The Importance of Customer Service in Loan Servicing
Lenders who provide excellent customer service gain an advantage when retaining existing borrowers and attracting new ones.
Lenders
Borrowers
Lenders who provide excellent customer service gain an advantage when retaining existing borrowers and attracting new ones.
Before you choose a loan servicing solution, understand the difference between 3rd party branded, co-branded, and private label servicing.
Consider these 6 factors when choosing a loan servicer to maximize borrower satisfaction and improve profitability.